Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are your electronics covered by a warranty?
Yes, every product sold on Smart Savings on Smart Tech comes with a minimum 12-month manufacturer warranty. We also offer extended protection plans at checkout for added peace of mind.
How long does shipping typically take?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express shipping options are available for 1-2 day delivery within the continental US.
What is your return policy for open-box items?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange, provided the item is in its original condition.
Do you offer technical support for setup?
Absolutely. Our dedicated tech support team is available via live chat and email from 9 AM to 6 PM EST to help you configure your new devices or troubleshoot any connectivity issues.
Are the 'Smart Savings' deals on refurbished or new items?
We carry both. All product listings are clearly labeled as 'Brand New' or 'Certified Refurbished.' Our refurbished units undergo a rigorous 50-point inspection to ensure they perform like new.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger tech purchases, we also offer flexible financing options through Klarna and Affirm.